Sparkle Types
Each Sparkle can be targeted to work for (include / exclude) only certain branches, service codes, facilities, or client / employee groups. Please note that when we talk about facilities we mean client visits associated to facilities, not facility visits.
Notifications
Sends SMS to employee assigned to visits (phone_main field).
Sends SMS to clients for upcoming visits (phone_main field).
SMS can be sent to a specific number used by back office staff.
Emails can be sent to one or many office email addresses.
Sends email to employee assigned to visit.
Sends email to employee assigned to visit.
Any notification can also be sent to a HTTP end point. This is used for things like integrating with Slack, MS Teams, or other communication software.
Tokens
One or many notifications can be attached to a sparkle and can have a customized and dynamic message depending on visit information and who the message is sent to.