Our Mission
To help great companies overcome operational and technological barriers created by time and scarcity.
Guiding Principles
- Work Ethic: Agility in thought - discipline, method, and consistency in execution. 1+1=3
- Strength: Solving problems that require full range of analytical, technical, and creative skills.
- Drive: Natural curiosity about the inner workings of systems.
- Demeanor: Authenticity, cooperation, energy, and self-awareness.
- Method: Experience, best practices, formal training, and self-education.
Book MeetingHow Billing Works
Our transparent billing framework outlines three billing approaches tailored to different types of work, along with clear guidelines on billable and non-billable activities. This below guide will help you understand exactly what to expect when working with us.
Time-Based Billing
• Evolving/unknown requirements • Ongoing requests • Out-of-scope changes • Maintenance updates
- Billed on actual time spent
- Best effort estimates usually provided and upon request
Fixed Billing
Well-defined requirements • Clear project scope • Fixed deliverables • Configuration of Rubi SaaS products
- Billed on quoted time / effort spent
- May be combined with Time-Based for undefined / variable work
Recurring Billing
Rubi SaaS Products • Custom Integration Hosting • Data Warehouse Hosting • Automation Solution Hosting
- Hosting, Monitoring, Support
- Bug fixes (in-scope issues)
When We Bill
- Gap analysis
- Engineering work for projects or proofs of concept (May be waived based on project and reusability)
- Research and insight requests
- Creating or providing documentation
- Solution updates required due to 3rd party changes (APIs/services)
- Problem-solving meetings
- Configuring environments and setting up workspaces to provide services
When We Don’t Bill
- Initial scoping of smaller projects (no engineering required)
- Demonstrating existing products or pitching ideas
- Proactive work without prior authorization (unless there's an agreed arrangement for proactive work)
- Fixing errors or bugs that are in scope of previous project
- Administrative meetings and routine non-working status calls
Terms of Service
Please find our Terms of Service, which outline the rules and conditions governing the use of our products and services. By using our products or services, you agree to abide by these terms and conditions. We encourage you to read our Terms of Service carefully before using any of our products or services. If you have any questions or concerns about our Terms of Service, please don't hesitate to contact us for more information. You can access our Terms of Service by clicking on the following link Terms of Service. Thank you for choosing our products and services, and we look forward to serving you.
Terms of Service
Rubi Works Services Agreement (Sample)